Refund and Returns Policy

Thank you for supporting Preston Campbell Foundation! All proceeds from merchandise sales help fund our programs and initiatives.

Please read our refund and returns policy carefully below.

General Policy

• All sales are final.
• All items are made-to-order and cannot be returned for change of mind.
• Refunds or exchanges are only available if the item is damaged, defective, or incorrect.
• We do not offer refunds or exchanges for change of mind or incorrect size selection.

Reporting Damaged or Incorrect Items

• If an item arrives damaged or incorrect, please contact us within 7 days of receiving your order.
• Include your order number and photos of the damaged or incorrect item.
• We will assess the issue and provide a replacement or refund if a replacement is not possible.

Shipping Issues

• We are not responsible for delays or lost packages once an order is shipped, but we will assist in contacting the carrier to resolve the issue.
• Please ensure your shipping address is correct before placing your order.